Returns
Returns
You have the right to cancel your order up to 14 days after the day of receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited the full order amount including shipping costs. Only the costs for returning from your home to the webshop are at your own expense. These costs amount to approximately 7.25 per package; please consult your carrier's website for exact rates.
If you exercise your right of withdrawal, the product must be returned to the entrepreneur with all delivered accessories and – if reasonably possible – in the original condition and packaging. If the product is damaged or the packaging is more damaged than necessary to sell the product, we may charge you for this depreciation of the product. So please handle the product with care and ensure it is well packaged when returning.
To exercise this right, you can contact us via hello@happyearthcare.com. We will then refund the due order amount within 14 days after registering your return, provided the product has been received back in good condition. Please include the following information in the email:
- Name
- Address
- Postal code
- City
- Phone
- Email address
- Order number
- Order date
- Date of receipt
- Reason for return
Return address when returning product(s):
Happy Earth
Attn. Returns
Schuttersweg 8
1217PZ Hilversum